For most of our products we support customizing service. You could print your own logo, specify the item color or change the packing etc.

The customizing service requires a larger MOQ. Please contact us for more details.

Customized Order Process

1. Send us an email or submit a support ticket and let us know the item you need to customize, your estimated order quantity and related customizing requirements.
Or simply fill the form below.
2. We will discuss the customizing details with you specifically.
3. Once we learned and confirmed all your requirements, we will start making virtual proof to show a preview before process.
4. You could choose to make a sample before mass product. The sample will be sent to you via Express Delivery service.
5. The virtual proof or the sample will be modified until you are satisfied.
6. Once everything has been confirmed we will start mass production and arrange delivery.

Order form powered by Typeform

Please continue reading to learn more details concerns about order customizing:

Artwork - Color Matching

If you would like an exact color match, please include desired colors in PMS form rather than CMYK or RGB in the comments section of your order. All artwork without exact PMS colors will be matched as closely as possible; however, exact color matching is not guaranteed. Extra charges may apply for PMS color matching. If no PMS colors are specified, stock ink colors will be used at no additional charge.

Artwork Requirements

Prefered Image Formats
.EPS, .AI, .CDR (Vector format with fonts converted to outlines or curves)

Accepted Image Formats
Any PC compatable file.Please do not send compressed Mac Files.

Sending Artwork

Artwork can be emailed to [email protected]. Please try to send artwork created by one of the following programs: Adobe Illustrator, Corel Draw, or Macromedia Freehand.
Popular vector format file extensions include: .ai, .cdr, .eps (Adobe Photoshop .eps files are not in vector form). An artist will contact you to resolve any issues that arise in creating print ready artwork if you send art in the following formats: .jpg, .gif, .bmp, .tif, or a Photoshop-generated .eps file.
Not sending vector/print ready artwork may delay your order.
Please try to avoid sending Microsoft Office document files such as Word or Excel. If an Office document is sent with images, please send them separately.

Typesets and Fonts

If sending vector/print ready artwork (.ai, .cdr, .eps) with embedded fonts, please be sure that all fonts are converted to curves or outlines to avoid any font substitution.
If sending raster artwork (.jpg, .gif, .bmp, .tif, or a Photoshop generated .eps file) with embedded fonts, please specify the font used so we can recreate text accurately.
If you would like us to try and match the embedded font, please specify in the comments.

Unique Fonts

If you are submitting text only for your imprint, you will be offered a choice of several popular fonts. We also have many fonts installed in our system that we are able to use upon request. If a specific font is requested that we do not have on file, we may ask that you have a copy of the font sent to our art department.

Vector vs. Raster Image

Let's take a moment to discuss the difference between vector graphics and raster graphics. Most of our products require vector artwork to ensure a satisfactory imprint. Word processors, spreadsheet, or presentation applications, although suitable for creating files for office or Internet use, are not recommended for creating digital art for print. Microsoft Office applications are included in this group. However, in some cases such files may be converted so as to enable use.
Here are two examples of an image when magnified or scaled up. You will notice the difference in clarity between the vector graphic and raster graphic.Vector Graphics are typically generated using drawing or illustration programs (e.g., Adobe Illustrator or Corel Draw) and are composed of mathematically-defined geometric shapes, such as lines, objects, and fills. Since vectors entail both magnitude and direction, vector elements are thus comprised of line segments whose length represents magnitude and whose orientation in space represents direction.
Vector graphics are easily modified within the creating application and are usually not affected detrimentally by scaling (enlarging or reducing their size). Because vector elements are mathematically-defined, scaling simply requires modification of their mathematical locations.
However, vector files do not support photographic imagery well and can often be problematic for cross-platform exchange. Vector graphics are typically saved in EPS format.Raster Images are produced by digital image capture devices, such as digital scanners or cameras, or by pixel editing programs (e.g., Adobe Photoshop).
Raster images are composed of a matrix (grid) or bitmap of digital picture elements (pixels). Pixels are squares or rectangles described as black, white, gray, or color. Raster images are typically saved as TIFF format, but can be saved as EPS as well.
Whereas conversion from vector to raster is easily accomplished, raster conversion to vector is much more difficult (and is often impossible, especially when converting fonts). Raster images are easily shared across various platforms, but can be more difficult than vector graphics to modify. Raster graphics are also impacted by scaling.

Virtual Proofs

When it comes to promotional items, there's nothing more important than making sure your message is heard loud and clear.
Our Art Department will email a free virtual proof of your imprint to ensure your complete satisfaction before we begin production.
If you need to make changes, we'll work with you to get your artwork exactly the way you want it.
We'll only begin production when you're completely satisfied with your imprint, so you know your promotional products will convey your branding message professionally and accurately!

Cancellation/Alteration Fees

After your artwork has been approved, we submit your order to the factory for printing.
We understand that occasionally a situation may arise where a change needs to be made after art approval. Should this occur, we will do our best to notify the factory of the change before production begins.
You may incur setup fees if your merchandise has entered the production process. Unfortunately, we are unable to cancel or change your order once production has begun.
Should you no longer require your ordered materials after production, you will be liable for the full cost of the items.


Need to see a sample before you order? No problem! We're happy to provide you with dummy samples free of charge; you only need to pay the shipping charges!
When you have the opportunity to "try before you buy," you can feel confident that you're getting the perfect promotional products for your event!
To request a sample, email your request to [email protected]

Imprinting Methods

There are many different ways to imprint your name or logo onto our many promotional products. Some popular methods are screen printing, laser engraving, and heat stamping.
You'll find the standard imprint method for specific products listed in each item's description, along with the imprint colors available for that item.
Please take a moment to learn more about the various imprint methods we offer. If you have questions, you're always welcome to contact us for more information.
At ESGREEN, our goal is to provide a quality product with the best service around.

Print Method - Screen Imprint


Screen printing is arguably the most versatile of all printing processes. It can be used to print on a wide variety of substrates, including paper, paperboard, plastics, glass, metals, and fabrics. Some common products from the screen printing industry include posters, labels, decals, signage, electronic circuit boards, and all manner of textiles. The advantage of screen printing over other print processes is that the press can print on substrates of any shape, thickness and size. A significant characteristic of screen printing is that a greater thickness of the ink can be applied to the substrate than is possible with other printing techniques. This allows for some very interesting effects that are not possible using other printing methods. Due to the simplicity of the application process, a wider range of inks and dyes are available for use in screen printing than for use in any other printing process. Utilization of screen printing presses has begun to increase because production rates have improved. This has been a result of the development of the automated and rotary screen printing press, improved dryers, and U.V. curable ink. The major chemicals used include screen emulsions, inks, solvents, surfactants, caustics and oxidizers used in screen reclamation. The inks used vary dramatically in their formulations.

Screen Printing Process Overview

Screen printing consists of three elements: the screen, which carries the image; the squeegee; and ink. The screen printing process uses a porous mesh screen stretched tightly over a frame made of wood or metal. Proper tension is essential to accurate color registration. The screen is made of porous fabric or stainless steel mesh. A stencil is produced on the screen either manually or photochemically. The stencil defines the image to be printed; in other printing technologies this would be referred to as the image plate.Screen printing ink is applied to the substrate by placing the screen over the material. Ink with a paint-like consistency is placed onto the top of the screen. Ink is then forced through the fine mesh openings using a squeegee that is drawn across the screen; the applied pressure forces the ink through the open areas of the screen. Ink will pass through only in areas where no stencil is applied, thus forming an image on the printing substrate. The diameter of the threads and the thread count of the mesh will determine how much ink is deposited onto the substrates.
Many factors such as composition, size, form, angle, pressure, and speed of the blade (squeegee) determine the quality of the impression made by the squeegee. At one time, most blades were made from rubber; however, they were prone to wear and edge nicks that often distorted the image. While blades continue to be made from rubbers such as neoprene, most are now made from polyurethane, which can produce as many as 25,000 impressions without significant degradation of the image. If the item was printed on a manual or automatic screen press, the printed product will be placed on a conveyor belt which carries the item into the drying oven or through the UV curing system. Rotary screen presses feed the material through the drying or curing system automatically. Air drying of certain inks, though rare in the industry, is still sometimes utilized. The rate of screen printing production was once dictated by the drying rate of the screen print inks. Due to improvements and innovations the production rate has greatlyincreased. Some specific innovations which affected the production rate and increased screen press popularity include:
· Development of automatic presses versus hand operated presses
· Improved drying systems
· Development and improvement of U.V. curable ink technologies
· Development of the rotary screen press which allows continuous operation of the press. This is one of the more recent technology developments.

Screen Preparation

Screen (or image transfer) preparation includes a number of steps. First, the customer provides the screen printer with objects, photographs, text, or concepts of what they wish to have printed. The printer must then transfer the image to film using either a camera or image-setter. The image on film is called a film positive, which can then be processed and eventually used to prepare the screen stencil. Once the artwork is transferred to a positive image, it will be chemically processed onto the screen fabric (by applying the emulsion or stencil) and eventually mounted onto a screen frame. The frame is then attached to the printing press and production begins.

Screen Printing Presses

There are three types of screen printing presses: flat-bed, cylinder, and rotary. Flat-bed is the most commonly utilized.
Until somewhat recently, all screen printing presses were manually operated. Now, however, most commercial and industrial screen printing is done on single and multicolor automated presses.

Screen Reclamation (post press)

Why reclaim screens? Because polyester fabric costs $10-40 per square yard! Ruined screens and failure to reclaim screens cost on average $5,000-$10,000 per year. The average monthly fabric cost is $360. One study showed that chemical reclamation costs between $2 and $10 per average screen, while screen disposal cost just shy of $50.The process of reclaiming screens generates solvent waste and waste water. Solvent waste generated from screen cleaning and waste water is generated through the process of emulsion removal. The waste water will contain particulates comprised of ink pigment, emulsion and emulsion remover (periodate).
Screen Printing Inks
Screen printing inks are moderately viscous inks. They exhibit different properties as compared to other printing inks such as offset, gravure and flexographic inks, though they have similar basic compositions (pigments, solvent carrier, toners, and emulsifiers). There are five different types of screen ink: solvent, water, solvent plastisol, water plastisol, and UV curable.

Print Method - Laser Engraving

Laser engraving is the practice of using lasers to engrave, etch, or mark an object. The technique can be very complex, and often a computer system is used to drive the movements of the laser head. Despite this complexity, very precise and clean engravings can be achieved at a high rate. The technique does not involve tool bits which contact the engraving surface and wear out. This is considered an advantage over alternative engraving technologies where bit heads have to be replaced regularly.
In situations where physical alteration of a surface by engraving is undesirable, an alternative such as "marking" is available. This is a generic term that covers a broad spectrum of surfacing techniques, including printing and hot-branding. In many instances, laser engraving machines are able to do marking that would have been done by other processes.
A laser engraving machine can be thought of as three main parts: a laser, a controller, and a surface. The laser is like a pencil in that the beam emitted from it allows the controller to trace patterns onto the surface. The controller (usually a computer) determines the direction, intensity, speed of movement, and spread of the laser beam aimed at the surface. The surface is picked to match what the laser can act on.
The point where the laser touches the surface should be on the focal plane of the laser's optical system, and is usually synonymous with its focal point. This point is typically small, perhaps less than a fraction of a millimeter (depending on the optical wavelength). Only the area inside this focal point is significantly affected when the laser beam passes over the surface. The energy delivered by the laser changes the surface of the material under the focal point. It may heat up the surface and subsequently vaporize the material, or perhaps the material may fracture (known as "glass" or "glass up") and flake off the surface. This is how material is removed from the surface to create an engraving.

Print Method - Offset Lithography

Printing processes such as offset lithography use printing plates to transfer an image to paper or other substrates. The plates may be made of metal, plastic, rubber, paper, or other materials. The image is put on the printing plates using photomechanical, photochemical, or laser engraving processes. The image may be positive or negative.
The offset lithography process works by first transferring an image photographically to thin metal, paper, or plastic printing plates. Unlike other forms of printing, the image on the printing plate in offset lithography is not recessed or raised. Rollers apply oil-based ink and water to the plates. Since oil and water don't mix, the oil-based ink won't adhere to the non-image areas. Only the inked image portion is transferred to a rubber blanket (cylinder) that then transfers the image onto the product as it passes between it and another cylinder beneath the product. The term offset refers to the fact that the image isn't printed directly to the product from the plates, but is offset or transferred to another surface that then makes contact with the product.
The printing plates used depend on the type of press, the printing method, and size of the print run. A plate is prepared for each color used, or four plates in the case of 4-color (CMYK) process printing. In general, metal plates are more expensive but last longer and have greater accuracy. Paper plates are usually more suitable for shorter runs without close or touching colors.

Print Method - Heat Stamping

Heat stamping or hot stamping is a process in which an engraved image mold or hot stamping die is heated then forced down against a product with a colored marking foil sandwiched in between. The area where the die cast mold meets the product is where the ink from the foil is left behind.
Hot stamping can be used to mark a multitude of different materials, most commonly plastic and wood. The most attractive aspect of hot stamping is that it is a dry process, so there is no need to worry about mixing inks. The first step of the process is to have a die or a mold created from one of these basic materials: magnesium, copper, brass, or hardened steel. Next, the die is added to a heat plate and then loaded with a roll of hot stamping foil. The foil and die are then pressed against the product, leaving a permanent imprint.
When a product is marked with a properly formulated foil, it can withstand very harsh conditions and be very long lasting. When using a metal die on a plastic part, you can actually brand the product at the same time. If the color should fade or wear off, the branded image will remain.


In this process, a metal foil is melted onto a container's plastic surface, leaving a metallic impression of your logo or artwork on the bottle. Typically, a gold foil is used, giving the package a shiny golden design. Often containers are both silk-screened and hot stamped, providing a general package design enhanced by a golden or metallic gleam.

Print Method - Embossing & Debossing


Embossing is a highly decorative technique which raises surfaces to transform ordinary, flat, and lifeless material into uniquely contoured, 3-dimensional patterns. Most often used on letterhead, business cards, certificates, and logos, embossing enhances any design and gives your product a look of sophistication and style.


Where embossing raises the surfaces of materials, debossing works in reverse by pushing the surfaces of materials inward via a heat-pressing process. Often used for logos and titles, debossing enhances the appearance of your products by adding 3-dimensional depth. This technique can be used to give your product that much sought after eye-catching appeal.